MEMO
To: John Appleseed
CEO
From: Stella Nareswari
Sales Manager
Date: April 28, 2018
Subject: Improving co-operation in the sales department
A meeting was held on April 28, 2018 to discuss how the sales reps could work together more effectively. The following points were agreed:
- They will work as a team and support each other in order to keep the company profitable.
- They believe that the company should always meet the delivery dates.
- They send in well-written and informative reports on or before the deadline. They will also provide a written follow-up when a customer places an order.
- They would like a higher basic salary and a bonus paid to the team if they exceed their monthly sales target.
- They believe that staff should co-operate at all times and share information about customers with each other as it is considered the best way to maximize sales.
- Their sales approach is to build up customer loyalty by gaining their trust, not by putting pressure on customers to buy. Gifts for customers should never exceed €30 in value.
I hope that the points listed above would be a stepping stone towards an effective work that will be done by the sales representatives as a result of a full co-operation from each of the individuals involved.
S.N
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